Contact Us

Contact Us

We are committed to providing excellent customer service and ensuring every shopping experience with Grooming Pets Shop is smooth, enjoyable, and worry-free.

If you have any questions regarding our products, orders, shipping, returns, sizing recommendations, or general inquiries, our customer support team is happy to assist you.

Customer Support Information

Grooming Pets Shop

Address:
231 Sunset Blvd
Newcastle, ON L1B 1C7
Canada

Phone:
(800) 481-3239

Email:
support@groomingpetsshop.store

Customer Service Hours

Monday – Friday: 9:00 AM – 6:00 PM

Saturday: 10:00 AM – 4:00 PM

Sunday & Holidays: Closed

Order Assistance

For questions regarding an existing order, please include:

  • Full Name

  • Order Number

  • Email Address Used for Purchase

  • Brief Description of Your Inquiry

Providing this information helps us resolve your request as quickly as possible.

Business Information

Founded: 2022

Website:
groomingpetsshop.store

Response Time

We strive to respond to all customer inquiries within 24 to 48 business hours. During holidays, promotional periods, or high-volume seasons, response times may be slightly longer.

Your satisfaction is our priority, and we appreciate the opportunity to serve you.

Thank you for choosing Grooming Pets Shop.